Measuring the Change heartbeat

Service Description

Many organisations struggle to gauge the real impact of their coaching initiatives, and traditional methods, such as staff surveys or NPS scores, fall short of capturing the meaningful insights that make a difference. That's why we go beyond the conventional approaches. A Sense-Making approach differs with the following expected outcomes:  - Develop a new approach to get insights, using SenseMaker and navigating the narrative feedback,  - Gain refreshed insights, challenge biases, and work directly from the emerging trends, do less of the things you don't want and amplify those you would like more of,  - Get unstuck while harnessing the voices of the organisation and creating alignment in the process,  - Move your "HR" into the "People Success" you want them to be,  - Enrich the change and coaching conversation to discover new possibilities for improving performance,  - Over time, develop a heartbeat of the organisation that gives a sense of progress and highlights the next areas of improvement.  Our Differentiated Approach: We introduce you and your organisation to the use of SenseMaker(TM) from the Cynefin Company and help you design a narrative pulse, interpret the results, work with the organisation, and coach them to take action.  - We create a bespoke pulse to your organisational goals, ensuring that the measurement reflects the unique nuances of your needs. We combine our systemic coaching expertise and the insights from specialist anthropologists, - We help you run the capture,  - We help you interpret the result, gain a sense of the organisation and facilitate your teams to take action from it,  - We help you embrace and progress to a continuous feedback loop, capturing real-time insights informing a heartbeat of the organisation and taking informed action,  - SenseMaker allows us to adapt and refine coaching strategies based on the evolving narrative landscape, ensuring timely and relevant adjustments. Service Format: - SenseMaker can be run as a one-off exercise to gain new insights, get unstuck, or experiment with its possibilities.  - We can also establish a continuous SenseMaking with the "genba" capability, allowing continuous narrative capture and creating a heartbeat of the organisation. - We help you review the narrative and periodically adjust your programmes accordingly. 

Cancellation Policy

This booking is to establish the basis for the engagement of interest. During this initial meeting, we will discuss your needs and the suitability of the engagement. We will then produce a quote to proceed with the engagement. We will also schedule the engagement based on availability. This is especially important for multi-day engagements (e.g., strategy off-site, change increment design, etc.) or those that must be on a specific day (e.g., presentations). Best to talk early to avoid disappointment.

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