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We build performance through leadership.

Leadership coaching and change advisory for Services & Tech.
Align strategy, flow, excellence & collaboration in your business.

Performance comes from alignment, flow, continuous strategy, and leaders who create the right context — not from another transformation programme. We help Services and Tech organisations rewire how they work, one coherent step at a time.

We work with CEOs, COOs, CTOs, CIOs, Business Unit Leaders and Change Directors in Services and Tech businesses — leaders responsible for creating clarity, alignment and performance.

 

They come to us when they need:

  • Business and technology aligned around shared purpose

  • Higher performance without more pressure

  • Leadership teams who act like teams

  • Tech leaders ready for board-level influence

  • Strategy that evolves continuously

  • A way to make change work without the waste and noise

 

If you’re accountable for performance, we help you create the conditions for it.

Leadership that understands systems, not just tasks. Coaching and development for CEOs, COOs, CTOs, CIOs and emerging leaders — practical, grounded, and tied directly to organisational performance.

A system of continuous change: small, coherent steps that strengthen your organisation over time. Modern Lean. Kaizen. Continuous strategy. No big-bang theatre. No hyperbole. Just progress you can sustain.

Alignment between business and technology.

Flow across value chains.

Collaboration that replaces coordination. Better ways of working that remove friction and unlock potential.

Strategy becomes a rhythm, not a ritual. You bring more people into the thinking, focus attention on outcomes, and pivot more easily as reality changes. Clarity without rigidity. Direction without dogma.

Change doesn’t fail because people resist it. It fails because the approach is flawed and the execution is incoherent.

 

Most traditional transformation programmes collapse under their own weight and deliver little value.

The new method becomes the focus — clashing with the realities of daily business and the way the organisation actually works. It’s not resistance. It’s that the change never truly takes root.

 

Our approach is deliberately different: New techniques and modern coaching-led approaches. Coherent increments. Deep alignment. Value delivered throughout. Leaders involved, teams engaged, and change co-designed with the people who understand the work.

 

With Henko: Change becomes continuous, leaders build capability, and performance steps up.

View of an organisation's value chains

Making Technology an integral part of the organisation, in support of Flow,  not a delivery silo alongside it.

Many Services and Tech businesses have modernised their systems, but not their structure, practices or leadership.

Technology is still treated as a delivery engine rather than a strategic function — and that no longer suffices.

 

We help organisations:

  • Integrate technology into the value chains of the business

  • Break the business–tech divide

  • Rewire the operating model through the layers of teams

  • Position CTOs and CIOs for genuine executive influence

  • Build flow across operational and technical teams

 

Modern performance depends on it.

How we work with you:
Henko's System for Continuous Change.

Your change efforts shift into the next gear.
We wrap performance and change into one coherent approach — purposeful, aligned and practical.
Simplified System for Change.png

Henko's System for Continuous Change is an integrated platform offering a variety of change services that we deploy in synchronised increments. We help you design the alchemy that will continually stimulate your business's performance, and we organise the supporting services.

  • ChangeHub: Design coherent and incremental change initiatives,

  • Meaningful: Facilitated business workshops for flow, strategy, excellence + coaching of leaders & teams,

  • Spirited: Organised group supervision to anchor the learnings from practice and develop shared mental models,

  • Talented: New training in cohort style to match the pace of learning and adoption.

Client case studies

Developing continuous improvement and automation in financial services operations

Organising for flow using value streams during a major organisational merger

Reframing strategy for the digital era

Organising for flow to accelerate the digital business in retail and QSR

Moving beyond mechanical agile to quality and flow at scale

Co-evolving agile and engineering in retail banking

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